1. Contents of the Online Offer

The author of this website assumes no liability for the topicality, correctness, completeness, or quality of the information provided.
The author assumes absolutely no liability for any claims alleging material or immaterial damages caused by the use or non-use of the information provided and/or by the use of defective or incomplete information unless it can be proven that the author is guilty of intentional or gross negligence. The author explicitly reserves the right to modify – in whole or in part – expand, or delete the entire offer without advance notification or to temporarily or permanently suspend the publication.

2. References and Hyperlinks

In the case of direct or indirect cross-references to external Internet sites that are not within the author's scope of responsibility, liability could be found only in the event that the author was aware of the content and had the technical and economic ability to avoid disclosure in the case of illegal content. The author hereby explicitly states that at the point in time at which the hyperlinks to external websites were placed, no illegal contents in those websites were apparent.
The author of this website has no influence upon the current or future design, contents, or copyright protection of the hyperlinked websites. For this reason, the author explicitly state that he distances himself from and assumes no liability for the contents of any and all of the hyperlinked websites which have been modified after the hyperlinks were placed. This statement applied to all hyperlinks and references within our own Internet pages as well as for external entries made in guestbooks, message boards, and mailing lists set up by the author. For illegal, erroneous, or incomplete contents – and in particular for damages resulting from the use or non-use of such information – only the actual owners/operators of such hyperlinked websites are liable, and not anyone merely referencing such publications via hyperlinks.

3. Copyright and Trademark Law

The author of this website has made every effort in all of the publications to observe the copyrights of the used graphics, audio documents, video sequences, and texts or to use license-free images, audio documents, video sequences, and texts. All branded names and trademarks appearing in the Internet offer – some of which may belong to third parties - are subject without restriction to the legal provisions of the respectively applicable labeling legislation and the proprietary rights of the respective registered owners.
The mere mention of a trademark does not imply that it is not protected by the rights of third parties! The copyright for all published items created by the author, himself, are retained exclusively by the author of the site.
The duplication or use of such graphics, audio files, video sequences, and texts in other electronic or printed publications is not allowed without the express written permission of the author.

4. Data Protection policy (Art. 13-14 of GDPR 2016/679)

The data, whether personal or special categories, are processed in compliance with the protection provisions contained in the General Data Protection Regulation 2016/679 (hereinafter GDPR) and the provisions of the "Code for the Protection of Personal Data" approved by Legislative Decree 30.6.2003, No. 196 et seq. mm, both in terms of procedure and custody suitable to guarantee confidentiality. Both manual and computer and telematic tools are used, with logics of organization and processing strictly related to the purposes, and organizational measures, including physical ones, that guarantee lawfulness, correctness, and transparency of processing, and accuracy, integrity, confidentiality and minimization of processed data.

The purpose limitation and storage limitation are described below.

The data controller of your personal data is the Municipality of Bolzano, in the person of the Mayor pro tempore, who can be contacted at the following email address: titolare.trattamento@comune.bolzano.it
The Data Protection Officer can be reached at the following e-mail address:
dpo@comune.bolzano.it

The processing is necessary for reasons of substantial public interest. The personal data, identification, contact details and any reasons for the booking request, which you provide, are in fact processed for the purpose of processing your request. The legal basis for the processing is Article 6(1)(e) of GDPR 2016/679 and Article 2-ter of Legislative Decree 30.6.2003, no. 196 ff.

The subjects processing your data are:
- specially authorised employees/project managers and/or the owner's delegates of the competent municipal offices pursuant to Appendix A of the municipal organic and organisational regulations, including system administrators with direct access;
- managers who manage them on behalf of the Municipality;
- municipal administrators, if they so request for reasons related to the exercise of their office;
- employees of the cooperative entrusted with the civic museum visit surveillance service
- to access the privacy policy of the entrusted company, please refer to the following link: https://www.cla.tn.it/Web/Privacy-Policy.

Data are stored according to the criteria indicated in the Storage Plan of the Document Management Manual of the Municipality of Bozen-Bolzano in the public interest. The data may be re-used for the purpose of improving the quality of the services provided by the Municipality of Bozen-Bolzano.

The data contained in the records of the IT systems for document management and accounting management may be re-used in new processing activities consistent with institutional purposes.

The data, which are pseudonymised in compliance with the measures for the protection of your rights and freedoms, are re-used, and in some cases disclosed to third parties, exclusively for statistical purposes.

The data subject's rights are described in Articles 15, 16, 18, 21 of GDPR 2016/679:
- Right to obtain confirmation as to whether or not personal data relating to him/her is being processed, access to it, the related information listed in Art. 15;
- right to obtain rectification of data without undue delay, including supplementation of data;
- the right to obtain the restriction of the processing and notification of its possible revocation, if the conditions described in Art. 18 of the GDPR are met;
- the right to object to the processing of personal data under the conditions described in Article 21. To exercise these rights, you may use the form provided and available on the personal data protection page of the municipal website at the following address:
https://opencity.comune.bolzano.it/Amministrazione-Trasparente/Altri-contenuti/Sezione-privacy-GDPR

The interested party may lodge a complaint with the Garante per la protezione dei dati personali pursuant to Art. 142 of Legislative Decree no. 196 of 30.03.2003, as amended. The modalities are indicated in: https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4535524.

The provision of data is compulsory; failure to provide it will make it impossible to book the requested appointment.

5. Legal Force of this Exclusion of Liability

This exclusion of liability is to be regarded as part of the Internet offer from which you were directed to this page. Should parts or individual formulations of this text no longer or not completely correspond to the current legal situation, the remaining parts of the document will nevertheless remain unaffected in their content and validity.

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